We're dispatching on Tuesday and Friday.

Shipping & Returns

Shipping in Australia

We ship all our orders using either Sendle or Auspost - depending on your location.

Standard shipping times are dependant on your time of order and receiving address.

How long will my order take to ship?

Each coffee has it's own dispatch day. You can view this on their respective product pages.

– For Melbourne Metro, orders should arrive within 2-3 days of dispatch

– For Brisbane, Canberra, Adelaide and Sydney, orders should arrive within 2-4 days of dispatch

– For all other destinations, orders should arrive within 3-5 days of dispatch

If you purchase multiple items, your order won't leave our warehouse until all items are ready.

Do I get a tracking number?

You will receive a tracking number via email from our courier partner once your order has been picked up.

Can I return or exchange my order?

If in the event your purchase is faulty, damaged, wrongly described or breaches a consumer guarantee we will happily exchange the product upon presentation of your proof of purchase. To lodge a return claim, please contact us via our contact form.

Customer Reviews

Let customers speak for us

162 reviews
Great prompt service

Delicious coffee

Amazing Service and Quality

Definitely plan to keep ordering fron direct coffee. Got it really quick but what im most impressed with is the 1kg coffee beans was delivered in x4 250g bags!


Go to dark roast

Nice strong body dark roast. No acidity.
Love it and well priced!

Good Coffee, Ok Service

Dispatch was delayed due to a complication but the beans were great when they arrived!