Shipping, Returns and Discount Policies
Shipping in Australia
We ship all our orders using Auspost,
Standard shipping times are dependant on your time of order and receiving address.
How long will my order take to ship?
Each coffee has it's own dispatch day. You can view this on their respective product pages.
– For Melbourne Metro, orders should arrive within 2-3 days of dispatch
– For Brisbane, Canberra, Adelaide and Sydney, orders should arrive within 2-4 days of dispatch
– For all other destinations, orders should arrive within 3-5 days of dispatch
If you purchase multiple items, your order won't leave our warehouse until all items are ready.
Do I get a tracking number?
You will receive a tracking number via email from our courier partner once your order has been picked up.
Can I return or exchange my order?
If in the event your purchase is faulty, damaged, wrongly described or breaches a consumer guarantee we will happily exchange the product upon presentation of your proof of purchase. To lodge a return claim, please contact us via our contact form.